The airport screen in your pocket

How FLIO’s killer feature can help you catch your next flight.

By Julian Sandbrink, Business Development Manager

 The days of airport boards like this are over. Photo by  chuttersnap  on  Unsplash

The days of airport boards like this are over.
Photo by chuttersnap on Unsplash

Last week, we were delighted to announce that we’ve partnered with Hamburg Airport (HAM). One big benefit for travellers from this kind of partnership, is that it means we can give you even more accurate flight information – so you can plan your travels better, and relax more in the airport.

Here, we give you a closer look at our flight tracking feature. Why use it, how to use it, and how we make it happen – including some good news for Lufthansa customers and travellers in Sweden.

“When FLIO partners with an airport, our
information
there is extremely accurate –
you might hear about a gate change
before it’s even announced.”

Why track your flights with FLIO?

FLIO started in 2014 as an app offering airport tips and connection to Wi-Fi. But, since flight tracking was added in September 2017, this feature has rapidly become a traveller favourite. In only ten months, it’s become our most-used feature. We think this is why...

No more checking airport screens/the internet

When you enter your flights into FLIO, you’ll get automatic notifications from us when there’s a change to your flight, whether it’s been delayed or cancelled, and you’ll see your boarding gate number as soon as it’s announced – saving you frantic trips to the nearest screen. This information can be more accurate than that coming from other sources...

Plan better with more accurate information

We’re often asked, “Why do I need to come to you when I have X app?” As you’ll see below, our information is often more up to date than that of other sources, including your airline. This means:

  • You can stay in your seat longer at your boarding gate
  • If it’s a long delay, you may find out about it before you set off for the airport – so you can spend more time with family or friends, or catching up on sleep in your hotel
  • You can relax, knowing you’ll be the first to know if there’s any change to your flight – then when your gate is announced, you’ll be the first in the queue at the gate
FLIO easyjet flight tracking comparison.jpg

This is a screenshot from our CMO, Roman Bach, showing a more accurate flight alert from FLIO than the airline: "Always surprised about how much service I receive from @getflio. While @easyJet is stubbornly insisting on being on time, #FLIO carefully manages my expectations."

 

 

 

 

Save space on your phone

You no longer need to overload your phone with airline, airport, or flight tracking apps, as you’ll find everything you need in FLIO: plus all the other features we bring you, like discounts, lounge and parking booking, layout maps, airport tips and detailed information about how to get from the airport to your hotel.

See where you’ve been

We map all your flights on a global map, so you can get a quick overview of where you’ve been, how many miles you’ve travelled, and (if you’re the competitive type, or just wonder if you travel more than most) you can see where you stand in FLIO user rankings.

 With FLIO flight tracking, you don't ever need to risk losing your seat. Photo by  Harry Knight  on  Unsplash

With FLIO flight tracking, you don't ever need to risk losing your seat.
Photo by Harry Knight on Unsplash

How does FLIO flight tracking work?

You can simply open FLIO, go to your airport and check ‘Departures’ for the latest flight information. When you’re near an airport, this will appear at the top of your home screen. For ease though, we recommend entering your flight into FLIO.

In Android, scan the barcode on your boarding pass (in print or on a screen), and your flight will automatically be added to your flights list. You’ll then get automatic alerts about your flight status, whether it’s on-time, delayed or cancelled. You can also just add your flight to your Google calendar and it will automatically go into your FLIO account.

These features will be coming to iOS soon, and we’re looking into integration with Apple Calendar.

How do we do it?

We’re also often asked this. We get our flight information from multiple sources. We have several leading providers of flight information sending us their data, and we choose the most accurate for your push notifications. We also partner with airports. This makes information even more accurate as it comes direct from the source. So far, we’ve partnered with:

  • Schiphol (AMS)

  • Hamburg (HAM)

  • Frankfurt (FRA)

  • Bremen (BRE)

  • Athens (ATH)

  • Vilnius (VNO)

This list is growing all the time, and our ultimate aim is for all our information to come directly from airports.

We’ll also soon be integrating flight information from Swedavia, the company that owns and operates the major airports in Sweden, and will be getting real-time information from Lufthansa Group, which includes Lufthansa, SWISS, Austrian Airlines and EuroWings

What do airports and airlines get out of it?

When we partner with airports and airlines, they also stand to benefit from giving us their flight information. Airlines then have a way to alert passengers immediately about gate changes, which can speed up boarding, improve departure times and reduce costs caused by the ‘last passenger’.

Meanwhile, airports can keep passengers happy and less stressed having to run around looking for their flight information. Plus, the earlier they can tell people about delays, the more time travellers have to spend time spending in shops, pleasing their retail clients.

Flight tracking seemed like a natural extension to our offering, but even we were taken by surprise to see how much FLIO users love using it. We hope you find it useful too. And remember, we’re always open to your ideas for improving your airport experience. Just email hello@flio.com with your suggestions.

World Cup 2018 airport travel guide

 

If you're lucky enough to be jetting off to the World Cup, you're in for quite an adventure. The matches, the parties, the nail-biting penalties... However, you may not be looking forward to the logistics of travelling from match to match, especially when you don't speak the language.

Good news: you don't have to worry about navigating the airports, or about getting to the stadium on time. We've updated the FLIO app and our website especially for the World Cup, with the latest info on all airports and stadiums, including airport tips and advice, and details of how to get to each stadium – from largest to the the smallest and hardest to reach. 

Here's an overview of our hard-researched World Cup. Info on how to get from airport to stadium is below, and you can click the airport names for for our airport overviews. We hope this helps ease your World Cup travels, so you can spend more time thinking about the games than the gates.

Eleven cities, twelve stadiums, thirteen airports, endless sporting excitement, here goes...

1. Moscow.

Fly to...

Sheremetyevo International Airport (SVO)
Domodedovo International Airport (DME)
Vnukovo International Airport (VKO)

 Luzhniki Stadium, Moscow

Luzhniki Stadium, Moscow

Getting to Luzhniki Stadium

Metro and taxi

Name: Luzhniki Stadium
Size: Spectator capacity is 81,000
Address: Khamovniki District, Moscow, Russia

How to get from the airport to the stadium:

For easiest access to the stadium, we recommend the following options:

Metro
Using the metro system is the best way to skip Moscow's heavy traffic jams in the competition days. From the airport, book yourself a taxi to Moscow's ''Paveletsky'' railway station and from there you only have to take a train for about 20 minutes to ''Sportivnaya'' station situated close to Luzhniki stadium. The taxis are available right in front of the airport entrance.

Taxi fares to ''Paveletsky'' railway station:

- From Vnukovo airport: RUB 1080 and will take around 51 minutes
- From Sheremetyevo airport: RUB 1200 and will take around 55 minutes
- From Domodedovo airport: RUB 1180 and will take around 55 minutes

Taxi fares direct to the stadium:

- From Vnukovo airport: RUB 1000 and will take around 45 minutes
- From Sheremetyevo airport: RUB 1170 and will take around 48 minutes
- From Domodedovo airport: RUB 1200 and will take around 55 minutes

 Spartak Stadium, Moscow

Spartak Stadium, Moscow

Getting to Spartak Stadium 

Metro and taxi

Name: Spartak Stadium, also known as Otkritie Arena
Size: Spectator capacity is 45,360
Address: Volokolamskoye sh., 69, Moskva, Russia, 125424

How to get from the airport to the stadium:
Spartak Stadium is located 14 kilometres from Moscow's city centre. The easiest way to get to the stadium is using Moscow's metro system. Therefore, we recommend you first to take a taxi from the airport to the city ''Central Station'' and from there get the ''purple Tagansko-Krasnopresnenskaya'' line 7, to head over to the ''Spartak'' metro station.

 Taxi fares to Moscow's ''Central Station'' railway station:
- From Domodedovo airport: RUB 1150 and will take around 50 minutes
- From Vnukovo airport: RUB 1080 and will take around 50 minutes
- From Sheremetyevo airport: RUB 1250 and will take around 55 minutes

Taxi fares direct to the stadium:
- From Sheremetyevo airport: RUB 1200 and will take around 1 hour
- From Domodedovo airport: RUB 1450 and will take around 1 hour
- From Vnukovo airport: RUB 1250 and will take around 1 hour and 15 minutes

 

2. St Petersburg.

Fly to...

Pulkovo Airport (LED)

 St Petersburg Stadium, St Petersburg

St Petersburg Stadium, St Petersburg

Getting to Saint Petersburg Stadium

Free shuttle buses or taxi

Name: Krestovsky Stadium (officially called Saint-Petersburg Stadium)
Size: Spectator capacity is 67,000
Address: Futbol'naya Alleya, 1, Sankt-Peterburg, Russia, 197110

How to get from the airport to the stadium

Spectators of the sporting events at St. Petersburg all eligible for free travel on the shuttle bus, tram (19 or 48), bus (39, 43, 49, 128 and 158), all metro lines and all commuter routes. Beware: The right to free travel on the routes of sports competitions will work in accordance with the ticket date specified in the ticket and will be valid for the entire calendar day of the match until the end of traffic, but not more than four hours after the match.

For easiest access to the stadium, we recommend the following options:

1) Free shuttle buses

There are four different free shuttle buses that connect the airport to the stadium: Shutte S1, S10, S11 and S12. Travellers with a game ticket get a free ride on the day of the match. Bus stops are not provided along the way and disembarkation of passengers is carried out only at the final stops.

2) Taxi

The average fare for a taxi from Pulkovo Airport to the stadium costs RUB 1,669 and will take approximately 40 minutes.

3. Sochi.

Fly to...

Sochi International Airport (AER)

 Fisht Stadium, Sochi

Fisht Stadium, Sochi

Getting to Fisht Stadium

Shuttle buses or taxi

Name: Fisht Stadium
Size: Spectator capacity is 48,000
Address: Olympic Ave, Adler, Krasnodarskiy kray, Russia, 354340

How to get from the airport to the stadium

Spectators of the sporting events at Sochi can take buses 57, 57K, 100, 125С, 124С to get to the stadium. Beware: Traffic around the stadium will be restricted on the days of soccer matches. Public transportation routes will be shortened and will end at the bus station near the Olympic Park Railway Station.  

For easiest access to the stadium, we recommend the following options:

1) Shuttle buses

There will be shuttle buses moving between the Sochi Railway Station and the Olympic Park and between Sochi International Airport and the Olympic Park.

2) Taxi

The average fare for a taxi from Sochi International Airport to the stadium costs RUB 300-370 and takes 12 minutes.

4. Yekaterinburg.

Fly to...

Koltsovo Airport (SVX)

 Ekaterinburg Arena, Yekaterinburg

Ekaterinburg Arena, Yekaterinburg

Getting to Ekaterinburg Arena

Taxi or Uber

Name: Officially called Central Stadium but during the World Cup it will be called Ekaterinburg Arena
Size: Spectator capacity is 35,696
Address: Ulitsa Repina, 5, Yekaterinburg, Sverdlovskaya oblast', Russia, 620028

How to get from the airport to the arena

The distance from Koltsovo Airport to the centre of Yekaterinburg is 17 km and takes 25 minutes by car. To get to the arena, you could take Bus 1 which takes 45 minutes from the airport to "Prospekt Lenina" and from there take a five-minute bus (bus 2 or 25, or trolleybus 3, 7 or 17) to "Tsentralny Stadion". This is the cheapest option but takes the longest and is complicated if you don't speak or understand Russian.
For easiest access to the arena, we recommend the following options:

1) Taxi
A taxi is the quickest and most comfortable way to get from Koltsovo Airport to the arena. The price for a taxi ride to Ekaterinburg Arena is about RUB 650-800 and takes 18 minutes.

2) Uber
Uber is another great affordable option to get to the arena. The average fare of an Uber from the airport to Ekaterinburg Arena is RUB 240-300 and takes around 18 minutes. 

5. Rostov-on-Don.

Fly to...

Platov Airpor (ROV)

 Rostov Arena, Rostov-on-Don

Rostov Arena, Rostov-on-Don

Getting to Rostov Arena

Uber, taxi or tram

Name: Rostov Arena
Size: Spectator capacity is 45,000
Address: Rostov-on-Don, Rostov Oblast, Russia, 344002

How to get from the airport to the arena

The distance from Platov International Airport to Rostov Arena is 48 km or 40 minutes by car. Rostov Arena is located on the south bank of the river Don not far from the centre of Rostov-on-Don. It’s an approximate 15-minute walk to the stadium from the foot of the bridge over the river.  During the soccer championship, 86 shuttles will run between Platov Airport and Rostov-on-Don.

For easiest access to the arena, we recommend the following options:

1) Taxi

A taxi ride from the airport to Rostov Arena costs around RUB 1,100-1,400 and takes approximately 40 minutes.

2) Uber

Uber is also an affordable option to get to the arena. The average fare of an Uber from the airport to Rostov Arena is RUB 600-800 and takes around 38 minutes.

3) Tram

Rostov’s main railway station is located roughly four kilometres from the stadium. To get from the airport to the stadium you have to first take the Bus 285 to the Train Station Square. The bus ride costs RUB 95 and can take up to an hour. Once you're in the central train station, take Tram 1 or 4 to get off at the stop "Voroshilovskiy Prospekt" and walk across the bridge to the stadium. 

6. Samara.

Fly to...

Kurumoch Airport (KUF)

 Samara Arena, Samara

Samara Arena, Samara

Getting to Samara Arena

Taxi or trams

Name: Cosmos Arena, also known as Samara Arena or Samara Stadium
Size: Spectator capacity is 44,918
Address: Ulitsa Dal'nyaya, Samara, Samarskaya Oblast', Russia, 443072

How to get from the airport to the arena:

For easiest access to the arena, we recommend the following options:

1) Taxi

The average fare for a taxi from the airport to the arena costs RUB 800-1000 and will take around 32 minutes. 

2) Trams

To provide transportation for football fans during the soccer world cup, the city will deploy a total of 87 trams, which will run from Sportivnaya Street to Samara Arena.

7. Kazan (Republic of Tatarstan).

Fly to...

Kazan International Airport

 Kazan Arena, Kazan

Kazan Arena, Kazan

Getting to Kazan Arena

Uber, taxi, train or bus

Name: Kazan Arena
Size: Spectator capacity is 45,379
Address: Prospekt Khusaina Yamasheva, 115 А, Kazan, Tatarstan, Russia

How to get from the airport to the arena

Kazan Arena is located in the north-east of the city of Kazan, on the west bank of the Kazanka river, at about 6 kilometres from central Kazan. The distance from Kazan International Airport to Kazan Arena is 29 km or 28 minutes by car. All ticket holders of the soccer matches benefit from free railway passes on the routes between the airport and Kazan.

For easiest access to the arena, we recommend the following options:

1) Taxi

A taxi is the quickest and most comfortable way to get to and from Kazan airport. The average price for a taxi ride from the airport to Kazan Arena is about RUB 600-750 and takes around 25 minutes.

2) Uber

Uber is an even more affordable option to get to the arena. The average fare of an Uber from the airport to Kazan Arena is RUB 450-600 and takes around 26 minutes. 

3) Aeroexpress Train

The Aeroexpress train goes directly to Kazan railway station (directly connected with Terminal 1 and Terminal 1A) which is located in the centre of the city. It costs RUB 200 for standard class and RUB 400 for business class. It departs from the airport every 2 hours starting from 07:00-23:00. From there the arena can be reached with either tram 5 or 6. 

4) Bus

The bus is by far the cheapest way to get from the airport to the arena, however, it will take around 1 hour and 20 minutes to get there so this a great option if you have enough time. To get to the arena from the airport, take Bus 197 to Zakieva. From here you will have to make a connection of around three minutes and take Bus 5 to Gavrilova where you will have to walk around twenty minutes to get to the arena. The total estimated fare from the airport to the arena by bus is RUB 145.

8. Kaliningrad.

Fly to...

Khrabrovo International Airport (KGD)

 Kaliningrad Stadium, Kaliningrad

Kaliningrad Stadium, Kaliningrad

Getting to Kaliningrad Stadium

Taxi or bus

Name: Kaliningrad Stadium, also called Arena Baltika
Size: Spectator capacity is 35,212
Address: Solnechnyy Bul'var, Kaliningrad, Kaliningradskaya Oblast', Russia, 236006

How to get from the airport to the stadium:

For easiest access to the stadium, we recommend the following options:

Taxi
A taxi from the airport to the stadium costs RUB 400-600 and usually takes around 30 minutes to get there. Beware that actual fares vary depending on traffic, tolls and other unforeseen conditions. You can easily book a taxi at the airport transportation area.

Bus
For the convenience of the fans, in addition to the taxis, shuttle buses (pink colour) are also available in front of the airport to get you to the stadium and vice-versa.

9. Volgograd.

Fly to...

Volgograd International Airport (VOG)

 Volgograd Arena, Volgograd

Volgograd Arena, Volgograd

Getting to Volgograd Arena

Bus, trolleybuses and taxi

Name: Volgograd Arena, the FC Rotor Volgograd home
Size: Spectator capacity is 45,568
Address: ‎Prospekt Lenina, 76, Volgograd, Volgogradskaya Oblast', Russia, 400005

How to get from the airport to the arena:

For easiest access to the arena, we recommend you to take a cab from the airport to Volgograd's ''Central Station'' and from there you can easily take either bus 95 or trolleybuses 9 or 12 to get to the arena. The closest station to the arena is ''Central Stadium'' located 200m away from the arena. But if you are in a rush and don't want to lose the match taking a taxi direct to the arena is the best idea! A taxi to the arena from the airport costs about RUB 1000 (tolls & surcharges may apply) and the journey takes 45 minutes depending on traffic condition.

Tip: Entrance to the Volgograd Arena on matchdays will be restricted for all modes of transport except for public vehicles or those having special passes for entry and parking in the stadium area. Therefore, if you do not have such a pass, it is better not to use a personal/rented car and use public transport.

10. Nizhny Novgorod.

Fly to...

Strigino International Airport (GOJ)

Getting to Nizhny Novgorod Stadium

Taxi or Uber

Name: Nizhny Novgorod Stadium
Size: Planned spectator capacity is 44,899
Address: Ulitsa Dolzhanskaya 2А, Building 1, Nizhnij Novgorod, Nizhegorodskaya oblast', Russia, 603159

How to get from the airport to the stadium

Strigino International Airport is located in the Avtozavodskiy District, southwest of the downtown. It takes 40-50 minutes to drive from the airport to the town centre or to the Nizhny Novgorod Stadium if there is no traffic.
For easiest access to the stadium, we recommend the following options:

1) Taxi
The average fare for a taxi from Strigino International Airport to Nizhny Novgorod Stadium costs around RUB 600-750 and will take around 26 minutes.

2) Uber
You could also take an uber to get to the stadium from the airport. Uber fares for this route cost around RUB 300-380 and take 26 minutes.

11. Saransk (Republic of Mordovia.

Fly to...

Saransk International Airport (SKX)

Screen Shot 2018-06-15 at 15.40.30.png

Getting to Mordovia Arena

Shuttle buses or taxi

Name: Mordovia Arena, the FC Mordovia Saransk home
Size: Spectator capacity is 44,442
Address: Volgogradskaya Ulitsa, 1, Saransk, Respublika Mordoviya, Russia, 430009

How to get from the airport to the arena:

For the convenience of the fans, Saransk City Hall plans to launch shuttle bus services from the arena to the airport and vice-versa during the competitions. In addition to the shuttle buses, taxi services are also available at the airport transportation area. A taxi from the airport to the arena costs RUB 380 and will only take around 10 minutes to get there. 

 

Any tips you find en route, remember to upload them onto the FLIO app!

Счастливые путешествия!

 

11 ways to destress your airport travels

 In all the chaos, don't forget to...

In all the chaos, don't forget to...

On our recent twitter poll, you said ‘delayed flights’ stressed you out the most when flying, with very few of you saying you love airports.

The thing is, we see many reasons to love airports, but we also understand how stressful airports can be, especially if things aren’t going to plan. There are delays, queues, too many people, confusing layouts, not knowing where to eat, spending too much money, being hot, tired and uncomfortable, having to pay for extra luggage… did we miss any?

So, as it’s Stress Awareness Month this April, we’ve asked around the frequent flier FLIO team and have collected our top tips for reducing stress at the airport...

1. Move.

Exercise can help to melt life’s stresses away, or at least help you handle it better. But all those chairs just invite you to sit down until your flight leaves. We recommend sticking your bags in a locker and going for a walk. Some airports like Berlin Tegel have a circular layout so you can set yourself the challenge of doing laps. Use your Fitbit and compare your lap times/steps. Some, like Frankfurt, Helsinki and San Francisco, even offer free yoga rooms. Airport hotels often have gyms that you can pay into for an hour or two. Also, skip the conveyor belts and walk your way to your gate. Choose the stairs over the lift. Converse to what you may think, raising your heart rate will help you feel energised and relaxed by the time you have to buckle up in your plane seat.

2. Use the airport’s own anti-stress facilities.

The most progressive airports today recognise that people are not just objects to be moved through the building, but are humans who are often tired and stressed by their journeys. Some have innovative offers like massage chairs, sleep pods, quiet rooms, water features, art galleries, cinemas, museums and outdoor space to help you stay relaxed while you wait. Some airports even offer time with therapy dogs. We’ve seen more and more airports thinking about these things, so keep an eye out for them (or check the app).

3. Drink more water than you think you need.

Never underestimate the power of water to reduce your stress levels, and keep you feeling a bit normal. You’re moving a lot, and drinking plenty will help to keep you cool, calm and refreshed. Cornelia, our Head of Content, recommends buying water as soon as you can after security, in a newsagent/duty free shop rather than restaurants, where it’s usually cheaper. A tip: in Germany, the tap water is drinkable, so you can take through an empty bottle and fill it up in the bathrooms. In Dublin Airport, they have ‘Plane Water’ just after security, where you can just take a 500ml bottle yourself, and put €1 in the honesty box. Resist the call of alcohol if you can: this may make you feel good for a while, but worse in the long run (honestly).

4. Be early.

You hear this a lot, but really, it’s important. Even if you’re not one of those on-time people usually, do it for flying. Unforeseen things happen at airports: like crazy queues because you forgot it was a bank holiday, like kids throwing tantrums and refusing to move, like forgetting your passport and having to go home, like buses getting stuck in traffic. And not just that, being early helps you breathe: you have time to move slowly, not look at your watch, observe the people around you, browse shops, drink a decent coffee so you don’t have to drink instant coffee on the plane. It also helps you generally enjoy the time being in the airport. Catherine, our Digital Account Manager recommends allowing 1.5 hours before a national flight, and three hours before an international flight.

5. Eat well.

It’s tempting in an airport to head for the cheap, quick eats, but try and hold off for a healthy option like sushi, salad or wraps. Luckily food offerings are improving massively in airports, from street food trucks (in Oslo’s Gardemoen Airport and Singapore’s Changi Airport) to a focus on fresh, local ingredients, and even local coffee roasters (like Stumptown in Portland International) there’s a lot more to choose from these days than the usual fast food outlets. Plus in airports like Dubai and Amsterdam's Schiphol Airport, they're now offering Deliveroo delivery straight to your seat, so you don't even need to walk for miles to your favourite eatery. Another reason to arrive earlier, so you can research the place that appeals to you. Often the best food takes a few minutes longer. But it’s worth it for your sanity.

6. Buy the kids a toy in duty free.

I do this every time I fly. The kids now know they get a little car or something small from the airport shops. Spoiled brats? Maybe, but here’s why it’s good: they look forward to the shopping trip, you can use the promise of a toy to get them ready for the trip to the airport, the shopping trip is something to do in the airport, and the toy is something to play with and hold for a few hours on the plane, while it’s still new. But try not to buy toys with a lot of little parts. Like lego. I’ve done this and spent most of my flight scrabbling on the floors under the seats around me looking for impossibly tiny pieces.

7. Switch off.

Of course, you may need to stay in touch with people, and use your phone for your boarding card, but in general try to treat the airport like a little time out. You could even put your phone in a charging station to avoid the temptation. (When you do need WiFi though, remember FLIO can connect you, and even help you find a power outlet.)

8. Keep cool.

Heat can make stress levels reach boiling point. With the lights, people and heating, airports can be hot. Don’t be tempted to wear all your clothes. Cornelia, our Head of Content, says: “In wintertime I stick my heavy coat into my luggage right before check in.” I bring hooks I can attach to my backpack so I can hang my coat/jumper from my bags, and save space: especially useful for little kiddie coats.

9. Print your tickets.

This comes from Catherine too. She says keep a paper copy as well as your screenshots or QR codes to avoid issues with phones running out of battery or being lost. It can also be handy if you’re travelling in a family, so whoever has a free hand can show the boarding card.

10. Bring the right things.

Cornelia recommends these essentials for long-haul flights: “power cord, warm socks to slip on during the flight, noise cancelling headphones for movies – great for sleeping too – neck cushion, tissues, book, a scarf in case the air con is freezing, toothbrush, second shirt and deodorant.”

11. Download FLIO.

Ok, ok, we would say this. But destressing travel is the reason we exist, and why we use #enjoytheairport hashtag. We want to remove the hassles, and make airports the fun, exciting places they can be. They should be part of your travel memories, not an annoying bookend. How do we do this? We try and anticipate all your airport needs. We show you your flight booking details. We give you live flight info so you can find your gate and how much your plane is delayed, without leaving your seat. We give you maps of the airport layout. We’ll connect you to WiFi so you can message friends and family and not worry about local networks. We tell you the best way to get into the city, and where to buy transport tickets, and tips for eating and drinking. We let you book hotels, meeting rooms, parking and lounges, and we give you money off drinks, food, products and more. We even store all your flights so you can look at a globe showing everywhere you've been. You can find us here on iOS and here on Android.

 

We  hope this helps. Of course, the airport is just one stressful area of life, and (hopefully) a short-lived burst of hassle. We would never compare it to the immense stresses of work, family and bills. But for many, it can take the joy out of flying. And we believe it should and can be exactly that. It’s what we’re here for.

If you have any tips of your own, we’d love to hear them. Add them in the comments.

 

(Photo by Tim Goedhart on Unsplash)

Moodie Davitt Report: Long interview with FLIO founder Stephan Uhrenbacher

Flio aims to be the app for airports worldwide. How realistic is that aim given the desire of many airports to have their own app, and a proliferation of digital initiatives in the aviation sector? Wholly realistic, says Flio CEO Stephan Uhrenbacher, who talked to Martin Moodie about the remarkable progress the app has made in just  under three years. Edited by Kevin Rozario.
Read the full interview here:
https://www.moodiedavittreport.com/travel-retails-positive-disruptors-flying-high-at-flio/
Bildschirmfoto 2017-12-18 um 15.25.15.png

Airports and e-commerce: Does this make sense?

amazon_small.jpg

As I write this at the end of 2017, e-commerce is 9% of total retail. Few forecasters dare say where this growth may end. Retailers and commercial property developers have seen their value plunge. Everyone is scared of Amazon.

Airports replicating e-commerce?

With that, airports are now starting to invest in e-commerce. In similar moves to some shopping malls, large airports are replicating their physical offers into an online world.  If airports were right, then the large shopping malls in the world would now all be very successfully competing with Amazon. They don't.

Airports will become the single place where people will do physical shopping

The unique factor of airport shopping is that a consumer has time to spend at airports. And with air travel still being limited to the more wealthy part of the global population, people will continue to shop at airports. Yes, people do compare prices with online offers. So an airport will increasingly have to be competitive. 

But the good thing: Even with a much higher share of online shopping (think home delivery of groceries): airports could become the single place where people will do physical shopping. So for any goods that you may want to taste, sample, try on, or just get your hands on, an airport will continue to be able to offer a great shopping environment.

This unique competitive advantage (other than being able to offer favourable pricing due to tax regulations) goes away if airports & duty-free retailers are forcing themselves online. Not only does the entire value chain of duty-free not have any competitive advantage over Amazon:  They may shop online while they wait - but why would they go to your offering and not to Amazon? Amazon already knows their preferences, payment methods and has an unlimited choice. The carefully curated airport mall - now replicated online - does not.

The right digital strategy is one that gets people into your shops.

Instead of investing in replicating where they can't win, airports, retailers and travel brands should simply focus on the passenger. What can we do to reduce stress for the passenger? How can we tell her about that great offer we want near Gate B8? This will require some huge effort which is bigger than individual airports. No matter whether you focus on a new CRM, faster security of better POS Systems, or work with FLIO: The goal is to get from their digital device into your shops, not to try and outsmart Amazon at their very own game.

 

 

 

FLIO Nominated for ‘Hottest Travel App’ Category at The Europas 2017 Awards

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Voting is open to public and you can still vote for FLIO

We are very excited and proud to announce FLIO’s nomination for the ‘Hottest Travel App’ category of the upcoming The Europas 2017 Awards. The awards ceremony will take place on 13 June in London, where the winners will be announced.

The winners are determined by a public voting system where anybody can vote once for a single nominee in each of the categories. You can follow this link to vote for FLIO under the category ‘Hottest Travel App’ and help us win the award!

The global airport app FLIO will complement Nice Côte d’Azur’s own mobile solution to help the airport reach the international travellers

The global airport app FLIO will complement Nice Côte d’Azur’s own mobile solution to help the airport reach the international travellers

Offering an extensive range of mobile app functions for airports around the world, FLIO already established itself as the global airport app. The app addresses itself to the frequent travellers and thus acquired a large international user base that is even attracting airports with own app.